HXR-NX5E Firmware Version 2.0 Software Update


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HXR-NX5E  Firmware Version 2.0 Software Update

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A minor software issue has been discovered affecting the HXR-NX5E when used in conjunction with the optional HXR-FMU128. A "Buffer Overflow" message will be displayed in the viewfinder and the unit will fail to record content as required. Although this issue has been identified in only a very small number of units, Sony takes all technical issues seriously and, as a precaution, is offering a software update for all existing camcorders within a specific serial number range. Units with serial numbers higher than 111585 are not affected.

Note: this "Buffer Overflow" message may also occur when defective or incorrect type SD or Memory Stick cards are used. This software update will not address the use of defective or incorrect type SD or Memory Stick cards.

It is strongly recommended that units within this range be updated from Version 1.0 firmware to Version 2.0 firmware.

Software Download:

Sony has prepared a user-installable software update to Version 2.0 firmware:
- PC is required with a USB connection (no need to open camera body)
- Installation time is approximately two minutes

Note: This firmware update will reset the camera software to factory default with the exception of Clip Names. Users should note the current saved settings prior to installing the update so that Clock, Menu and Picture Profile settings can be reset to the previously saved configuration.

Use of the HXR-FMU128 prior to installation of Version 2.0 firmware:

Power on the HXR-NX5E and confirm the power lamp of the attached HXR-FMU128 is lit before beginning recording. If the HXR-FMU128 power lamp is not lit, remove the battery from the camcorder and reinstall it again to the camcorder.

Sony thanks you for your continued trust in our commitment to excellence and as your manufacturer of choice when investing in high quality professional video tools.

Click here to download the Version 2.0 firmware update software and detailed instructions. Please make sure to read the instructions carefully before installing.



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Standard Manufacturer's Warranty

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